• This course will be IN STUDIO
• This course is suitable for yoga teacher trainees, established yoga teachers and anyone wishing to explore restorative yoga for personal development
• It is recommended that you have a minimum of 6 months experience of Restorative Yoga.
• Prior to the course we would like you to attend at least 3 restorative classes with different teachers and come with your questions and an open curiosity.
• Many props will be supplied by the Shala but because we need many props, each student is required to bring 2 blankets, a bolster, an eye pillow, a hand towel and their own mat. You will be able to leave props at the studio during the duration of the course.
• Adelene offers an additional “Post Training Support Support & Certification” (£110 Payable directly to Adelene by last day of event). This means that in addition to your Yoga Alliance attendance certificate from The Shala, you will receive a Restorative Yoga Teacher certification and option to be listed on the restorativeyogateachers.com upon completion of a report.
• Since there will be some close contact partner work we would request that all attendees take a lateral flow Covid test before coming to the studio. Thank you for understanding.
• If you need to self isolate, we will do our best to facilitate attendance virtually or in cases where this is not at all possible, we will try to record the sessions for catch up. 
• Payment plan : If you are in need to have an extended payment plan agreement, please email us.
• Financial Support: If you are unable to attend this course due to financial circumstances, please email us explaining your financial situation, why you wish to do the course and what you can afford and we may be able to offer you a discount.

• This course can be taken as a stand alone 35 hour YA course or as part of our 300-YA accredited programme.
• To gain a certificate of completion students need to complete at least 75% of the course

• This course provides 35 contact hours and a 40 page printed manual. There is no set coursework and non contact hours.
• It is recommended that you have a minimum of 6 months experience of Restorative Yoga.
• Prior to the course we would like you to attend at least 3 restorative classes with different teachers and come with your questions and an open curiosity.

• Deposit £200, non refundable but can be transferred to another person
• The remaining balance is refundable up to 1 month before the event.
• Cancellation 2 – 4 weeks before the event: 50 % of the balance in refund only
• Cancellation less than 2 weeks before the event: no refund

Trainings at the Shala are run independently and all payments for training services are accepted on behalf of the individual teachers.

• Late cancellations and no shows will be charged as if you had attended.
• In the event that a training is cancelled by the Shala you will be offered a refund or the option to be transferred to an alternative event
• The course leaders and the Shala reserve the right to photograph or film during the programme and to use these images for our website and marketing purposes
• The course leaders and the Shala reserve the right to photograph or film during the programme and to use these images for our website and marketing purposes. 

We are fully committed to providing the most accurate experience on the course based upon the description and we encourage open and honest communication throughout. Should you wish to make any complaints or raise any issues, please follow the procedure laid out below so we can find a resolution as quickly as possible.

You may involve someone else to support you at any stage.

Stage One: Speak to the teacher training manager by emailing teachertraining@theshala.co.uk concerned within 3 days after your experience and try to resolve informally. The teacher training manager will aim to come back to you within 2 working days with a resolve. If you are not satisfied with the response you have received, follow stage two.

Stage Two: Outline the details of your complaint by email to the teacher training manager who will investigate the complaint. Your complaint will be acknowledged within 3 working days from the date it is received. Please include the following information in your email:

• The date(s) that the incident happene
• Class/course/workshop the complaint stems from
• Why you are complaining and what resolution you would expect?
• Whether you want to make the complaint anonymously or not ( in the case of anybody at risk we have the right to break confidentiality in order to try and prevent the risk)

The teacher training manager will then investigate the complaint through reviewing the details, and in some cases possibly writing to the tutor or person about whom the complaint has been made. The letter will outline the main elements of your complaint and ask for a full written response.

At this point, if further relevant information comes to light, you may be asked for your comments to ensure the investigator has a balanced understanding. When your response has been received, the investigator will consider all the information available to them and make a decision.

The response will include the following information:

• Details of the investigation
• A decision about whether the complaint was upheld or not
• The reason for the decision
• The re-dress, if appropriate, will be offered to you, for example, an apology, additional help or directing you to other sources of advice or support
• Any other action that may be taken in light of the complaint

If it is not possible to provide a full answer to your complaint within 30 working days, the letter will outline reasons why and give a date by which a full answer is expected.