• To gain a certificate of completion you need to complete at least 75% of the course
• You can complete the course and will be able to catch- up on sessions through links to the session recordings
• A 200-hour yoga teacher training is usually a prerequisite for joining any of our Level 2 trainings but is not essential for this course
• This course can be taken as a stand-alone course or as part of our 300-YA accredited programme. You can either register the hours as YACEP if the teacher is registered OR as part of the 300 hr Level 2.
• You will receive 35-hour accredited Level 2 hours as a stand-alone course or towards our 300-hour training
• Once you have completed your 300-hour training you can register as a RYT 500 teacher

• Deposit £150, non refundable but can be transferred to another person
• The remaining balance is refundable up to 1 month before the event.
• Cancellation 2 – 4 weeks before the event: 50 % of the balance in refund only
• Cancellation less than 2 weeks before the event: no refund

Trainings at the Shala are run independently and all payments for training services are accepted on behalf of Yoga Treat.

• The livestreamed elements of this training will be recorded and all students enrolled will get links from session 2-9 to catch up for 14 days. In exceptional circumstance you can submit a request for an extension for access but note this will be at an admin cost of £25.
• Late cancellations and no shows will be charged as if you had attended.
• In the event that a training is cancelled by the Shala you will be offered a refund or the option to be transferred to an alternative event.
• The course leaders and the Shala reserve the right to photograph or film during the programme and to use these images for our website and marketing purposes.

Please note that all course material is the Intellectual Property of the teacher(s). Therefore intellectual content including illustrations, imagery and videos can not be reproduced. This includes re-writing or reproducing in your own words to use in a training workshop, teacher training or any other public event other then classes. We kindly ask that you contact us to discuss and gain permission if you are intending on using this training content for any public trainings so we can discuss the ramifications, as well as see if any collaboration is possible.

We are fully committed to providing the most accurate experience on the course based upon the description and we encourage open and honest communication throughout. Should you wish to make any complaints or raise any issues, please follow the procedure laid out below so we can find a resolution as quickly as possible.

You may involve someone else to support you at any stage.

Stage One: Speak to the teacher training manager by emailing teachertraining@theshala.co.uk concerned within 3 days after your experience and try to resolve informally. The teacher training manager will aim to come back to you within 2 working days with a resolve. If you are not satisfied with the response you have received, follow stage two.

Stage Two: Outline the details of your complaint by email to the teacher training manager who will investigate the complaint. Your complaint will be acknowledged within 3 working days from the date it is received. Please include the following information in your email:

• The date(s) that the incident happene
• Class/course/workshop the complaint stems from
• Why you are complaining and what resolution you would expect?
• Whether you want to make the complaint anonymously or not ( in the case of anybody at risk we have the right to break confidentiality in order to try and prevent the risk)

The teacher training manager will then investigate the complaint through reviewing the details, and in some cases possibly writing to the tutor or person about whom the complaint has been made. The letter will outline the main elements of your complaint and ask for a full written response.

At this point, if further relevant information comes to light, you may be asked for your comments to ensure the investigator has a balanced understanding. When your response has been received, the investigator will consider all the information available to them and make a decision.

The response will include the following information:

• Details of the investigation
• A decision about whether the complaint was upheld or not
• The reason for the decision
• The re-dress, if appropriate, will be offered to you, for example, an apology, additional help or directing you to other sources of advice or support
• Any other action that may be taken in light of the complaint

If it is not possible to provide a full answer to your complaint within 30 working days, the letter will outline reasons why and give a date by which a full answer is expected.